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30 day free return
Within 30 days from the date of purchase, if there are any quality issues with the product, the packaging and appearance of the product are intact, and there is no human damage, customers can choose to return it. -
3-year free replacement
Within 3 years from the date of purchase, if there are any quality issues with the product and there is no obvious or artificial damage, customers can choose to replace it free of charge. -
Lifetime after-sales technical support
If there are any quality issues with the product under non-human circumstances and the product has been purchased for more than 3 years, lifelong after-sales technical support will be provided.
Service Support
Service Idea


Speciality
Continuously expanding service areas, exceeding user expectations to the greatest extent, providing comprehensive services, and continuously creating value for users

Comprehensive
Continuously expanding service areas, exceeding user expectations to the greatest extent, providing comprehensive services, and continuously creating value for users
Technical Support

Pre sales service
Customer consultation, technical Q&A, product selection, solution design, and technical exchange.
After-sale Service


Implementation services
Requirements docking, product deployment, user training, and spare parts services.
Technology sharing
Train and share customer service experience and best practices through online and offline methods.